Chief Cashier

Job Responsibilities:
To ensure adequate number of tills are open and operate at any point of time during store hours to avoid queuing of customers and blocking of aisles.
To develop and implement manpower deployment plan per cut-off period in order to have adequate number of cashiers based on projected sales level, peak periods or productivity targets.
To ensure adequate cash float and change to facilitate transactions at the tills and actual cash float issued to department is complete.
To ensure proper and accurate handover of cash from Cashier to Assistant Chief Cashier and that reconciliation are done and documented.
To attend/oversee actual handover of bank center’s cash pick-up (all monies in the vault) and ensure feedback on the recounting of remitted cash is immediately received from bank and attended to/resolved for discrepancy.
To oversee theoretical, on-the-job training of incoming cashiers and multi-skilled personnel.
To ensure timely submission of accurate reports such as CO2 TLC Reports to Accounts Department in Head Quarters and perform revision for any discrepancy.
To ensure work progress by monitoring and controlling personnel activities through developing and implementing employee work plans, performance measurement, evaluation and counseling which include cases of dishonesty and fraud.
To monitor and document any non-existing/illegal barcodes daily and submit to the department concerned.
To handle any discrepancies in CO2 Report by ensuring all supporting reports are attached.
To ensure Cashiering Division procedures are strictly adhere to.
To train and motivate Cashiering Division personnel by cascading important information relative to their function.
To ensure strict control of the Point of Sales System (POS) operation.
To attend customer complaints, inquiries and suggestions.
To take the X-read after shift of every cashier and Z-read at the closing of every store hour.
To reconcile cash remittance per cashier against their respective X-read.
To monitor return of articles from checkout area to the selling floor.
To control and manage free gift’s redemption for customers.
To implement all promotion activities related to Cashier’s function. To perform other duties assigned by Sales Support Executive.

Job Requirements
Education & Experiences

  • SPM or STPM above or equivalent.
  • Credit in Math and English.
  • Minimum with 3 years of cashir experience will be added an advantage.
Key Competencies
  • Computer literate.
  • Good communication skills.
  • Team work & social oriented.
  • Work under pressure.
  • Good customer service

  Employment Type:  Permanent

  Min. Education:  SPM

  Spoken Language:  Malay, English

  Written Language:  Malay, English